Keeping tabs on your coffee machines is hard work. Not only do you have to constantly check in on them to make sure they're full, but you also have to keep track of who's using them and how often. That's where SmVend comes in. Our Telemetry Controller makes it easy to keep updated on the status of your machines and even track usage data.
With SmVend, you can perform most of the machine's maintenance tasks remotely. For example, you can check the machine's inventory, restock it when necessary, and even view detailed usage reports. This way, you can make sure your machines are always running smoothly without having to constantly be on-site. This is particularly helpful when you run a large fleet of machines or if your machines are located in different parts of the country.
Something as minor as your machine being unplugged can cause major headaches. That's why we've designed our system to send you an alert as soon as something goes wrong, so you can take action quickly and avoid any disruptions.
If you're looking for an easy way to manage your coffee machines, SmVend is the answer.
Let's see how the SmVend Telemetry Controller works, and how it can help you simplify your operations.
How the reporting works
The Telemetry Controller is the brains behind our operation. It's a small, but mighty device that monitors your machines and sends us the data we need to keep you updated.
The controller is designed to be as user-friendly as possible. All you need is an internet connection and a power outlet, and you're good to go. And of course, it's fully compatible with Schaerer coffee machines.
Once the controller is up and running, it will start collecting data from your machines. This data includes everything from the current inventory to detailed usage reports.
Here's how the reporting works:
- The SmVend Telemetry Controller is attached to the Schaerer coffee machine.
- The Telemetry Controller monitors the machine — usage, inventory, etc. — and sends the data to the SmVend cloud.
- The data is processed and displayed in easy-to-read reports.
- You can view the reports on the SmVend web app, or you can have them emailed to you automatically. Also, for critical notifications, such as the machine running out of beans, you get an email and Telegram alert as well.
What you can do with the reports
The reports give you all the information you need to know about your machines and how they're being used.
For example, the Inventory Report shows you how much coffee is left in each machine, so you can restock them before they run out. The Usage Report, on the other hand, tells you which machines are being used most often and when, so you can make sure they're always stocked and ready to go.
But that's not all. The reports can also help you troubleshoot problems and avoid potential disruptions.
For example, let's say one of your machines is constantly running low on beans. With the Usage Report, you can see how often it's being used and how much coffee is being dispensed. This way, you can adjust the settings to make sure the machine has enough beans to keep up with demand.
In short, the reports give you all the information you need to keep your machines running smoothly. And best of all, they're available anytime, anywhere.
SmVend makes it easy to manage your coffee machines. Say goodbye to running an army of trained staffers to handle all your machines. With SmVend, you can do it all from the comfort of your own home, freeing up resources you can invest elsewhere.
But reports aren't all you get from installing our Telemetry Controller. You can do so much more through our web app.
Beyond the reports
The reports are just the beginning. With the SmVend web app, you can fully manage your Schaerer coffee machines remotely.
For example, you can use the app to adjust the prices. So, if you want to offer a discount on coffee during slow periods, you can do that with a few clicks. Or, if you need to raise prices to cover the cost of beans, you can do that too.
You can also use the app to view real-time data from your machines. So, if you want to see how much coffee is being dispensed or how often a machine is being used, you can do that with ease.
But that's not all. The app also allows you to manage your machines' settings and inventory. So, if you need to restock a machine or change the settings, you can do that from the app as well.
And last, you can accept cashless payments too. QR-code payments are fully integrated with the SmartVend web app, so you can accept payments from people's smartphones. All they need is a smartphone linked to their preferred payment method.
The beauty of QR-code payments is that they're secure and convenient. And best of all, they're available to anyone with a smartphone. So, whether you're selling coffee to employees or customers, you can do so without worrying about cash or cards.
In fact, we've worked with people who had issues with thieves. They'd leave cash in their machines, and it would get stolen. But with QR-code payments, that's no longer an issue. The money goes straight into your account, so you don't have to worry about it. Plus, you don't have to physically go to your machine to get your money.
If you're running Schaerer coffee machines and want to simplify their management, contact us. Our Telemetry Controller and web app make it easy to track your machines' usage, manage their settings, and accept cashless payments.